About Us
SOLANOIVA is operated by Tianjin Yunxuanbang Trading Co., Ltd.
At SOLANOIVA, we are dedicated to providing customers with a reliable, transparent, and enjoyable shopping experience.
We believe that great service goes beyond offering quality products. Our mission is to create a smooth and trustworthy journey for every customer — from discovering products, placing orders, receiving purchases, and receiving continued support after delivery.
Our team is committed to providing clear communication, responsive assistance, and dependable customer care throughout every stage of your shopping experience.
Whether you have questions about product information, order updates, payment details, shipping arrangements, returns, or other concerns, our customer support team is always ready to assist you.
We carefully review every request and strive to provide helpful solutions as quickly as possible.
📩 Contact Our Support Team
For product inquiries, order assistance, or customer service questions, please contact us:
Email Address
🕒 Customer Care Availability
Support Schedule
Monday – Friday
Average Response Time
Within 24–48 business hours
During public holidays, major promotions, or periods with increased inquiry volume, response times may occasionally take longer.
We appreciate your patience and understanding. Our team will respond as soon as possible.
🏢 Company Information
Brand Name:
SOLANOIVA
Legal Company Name:
Tianjin Yunxuanbang Trading Co., Ltd.
Business Relationship:
SOLANOIVA is a brand operated by Tianjin Yunxuanbang Trading Co., Ltd.
Unified Social Credit Code:
91120112MAEE4QT37T
Business Address:
Room 7-103, Building 1,
No.9 Juxing Road,
Xianshuigu Town,
Jinnan District,
Tianjin, China
Thank you for choosing SOLANOIVA.
We are committed to building a dependable shopping experience based on quality products, transparent service, and customer-focused support.
From your first visit to your post-purchase experience, SOLANOIVA is dedicated to making every interaction simple, secure, and satisfying.