Contact Us
Your Trusted Partner, Always Ready to Help
Welcome to SOLANOIVA.
SOLANOIVA is owned and operated by Tianjin Yunxuanbang Trading Co., Ltd.
We are committed to providing a reliable, transparent, and enjoyable shopping experience for customers worldwide.
Our customer service team is dedicated to assisting you with:
- Product inquiries;
- Order questions;
- Shipping information;
- Returns;
- Refunds;
- Payment questions;
- Any other concerns you may have.
Before contacting us, we recommend visiting our FAQ page, where you can find helpful information about:
- Order tracking;
- Shipping details;
- Payment methods;
- Returns;
- Refunds;
- Frequently asked questions.
If you need further assistance, please feel free to contact our customer support team.
We will do our best to provide a timely and effective solution.
Get in Touch
For product inquiries, order support, shipping questions, or any other customer service requests, please contact us:
Email:
We aim to respond to customer inquiries as quickly as possible and provide helpful solutions.
Company Information
Brand Name:
SOLANOIVA
Legal Company Name:
Tianjin Yunxuanbang Trading Co., Ltd.
Brand Ownership:
SOLANOIVA is a brand operated by Tianjin Yunxuanbang Trading Co., Ltd.
Company Type:
Limited Liability Company
Unified Social Credit Code:
91120112MAEE4QT37T
Business Address:
Room 7-103, Building 1, No.9 Juxing Road,
Xianshuigu Town, Jinnan District,
Tianjin, China
Customer Service
Customer Support Email:
Customer Service Hours:
Monday - Friday
9:00 AM - 6:00 PM
Average Response Time:
Within 24–48 business hours
Thank you for choosing SOLANOIVA.
Your trust is important to us.
We are committed to providing reliable products, transparent service, and responsive customer support throughout your shopping journey — from browsing our store to receiving your order and receiving continued assistance after your purchase.